Tailor-made content
Whether city museum or tourist visitor attraction - the right story counts. Catch the attention of your visitors with tailor-made content that inspires and improves the learning experience.
Reliable hardware
In a museum, the best technology is the one you don't notice at all. And if it is, it's only because of the award-winning elegant design of our reliable audio and multimedia guides.
Individual solutions
You create extraordinary exhibitions and present something really unique? Underline your standard with individual guiding concepts and perfectly attuned technical solutions.
supraGuide ECO
tonwelt’s reliable supraGuide ECO is ideal for tourist attractions and exhibitions with high visitor numbers. The handy and lightweight unit features excellent sound quality and user-friendly ergonomics – plus an intuitive navigation system which welcomes visually impaired visitors.
The award-winning design perfectly accommodates hardware and software and provides the supraGuide ECO with an impressive battery life. The built-in infrared receiver also allows film audio tracks to be seamlessly lip-synced.
supraGuide MULTI
The supraGuide MULTI bridges the gap between traditional audio guides and interactive media guides. As well as a high-resolution touch display, the supraGuide MULTI features a large digit keypad with Braille characters, making it confortable and accessible for all visitor groups.
This multi-talented unit also allows the visitor to activate and control digital exhibits and sync into the sound. An optional group guiding function makes the supraGuide MULTI a flexible tour guide for personal guided tours.
supraGuide TOUCH
Customised interactive tours are a great way to engage returning visitors or those with only little time on their hands. tonwelt’s premium device, the supraGuide TOUCH, helps you to create themed or highlight tours to showcase a selection of core objects from your collection. The interactive multimedia guide presents a wide range of multilingual content on its large touch display, including films, pictures, maps and games. Additionally, the map function allows visitors to find their location, wherever they are in your museum. This reliable, hi-specification device incorporates auto-triggered content ability, media controller connection, excellent sound quality and a built-in tour guiding function.
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ABOUT TONWELT
tonwelt is a full service partner providing visitor guides and visitor management solutions. We develop reliable, leading-edge technologies to provide museums, tourist offices and corporate tours, with practical support for all of your interpretation needs.
Our goal is to communicate information and stories in the most engaging and appropriate way for your target audiences. We offer a range of purchase, hire and leasing solutions for all our products. With tonwelt, you can discover all the possibilities that visitor guides have to offer, from classic audio tours to interactive multimedia guides and mobile apps.
Established in 2004, tonwelt has a proven track record of delivering high-profile and award winning international projects for our clients, incorporating the latest and most reliable technical developments. With over 20 years of consultancy, planning, creation and production expertise, plus our commitment to exceptional customer service – you know you’re in good hands.
Interpretation and technical integration of complex technology are not self-explanatory, and questions and topics that were previously hidden in the planing usually arise during discussions. What's more, no two projects are alike, and each one needs attention at different stages of the process. Take advantage of our many years of experience and discuss your project with us.
We consult you from conception and planning to content, technical needs and integration as well as maintenance and service. Call us, contact us by mail or simply ask us to call you back.
T +44 7483 333 633
E-mail: hello@tonwelt.uk
tonwelt is one of the leading providers of interactive visitor guidance systems in Europe, supporting museums, galleries, exhibitions halls and touristic offers through our innovative cutting-edge technology, creative content and tailor-made solutions.
Registered address:
AQUIS HOUSE
49-51 Blagrave Street
Reading RG1 1PL | UK
Phone: +44 7483 333 633
Email: hello@tonwelt.uk
International tonwelt group
tonwelt GmbH
Levetzowstraße 23 b–c
10555 Berlin
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Victoria & Albert Museum
»Opera« takes the visitors on a musical journey through the 400-year history of opera by portraying seven premieres in seven European capitals. Music is the driving force of this exhibition and the challenge was to create an immersive, high-fidelity sound experience for each segment of the exhibition.
With tonwelt’s supraGuide TOUCH and unique triggering technology – linked up directly to the show control system in the central rack room – we delivered a seamless, location specific soundscape, which accompanied the visitors throughout their journey, including lip-sync sound for the various multiscreen videos.
»The listening is probably the best part of this richly fascinating show. As we move from section to section, or pause beside a single exhibit, headphones automatically deliver the accompanying music.«
(Financial Times)
Giants Causeway
The world famous Giant’s Causeway – located right on the wild Atlantic Ocean – attracts close to a million visitors each year. Weather can be very rough with regular rainfalls throughout the year. In 2017, tonwelt was appointed as the new supplier for the audio guide, which is included in the admission fee. For an improved visitor experience, tonwelt introduced the supraGuide ECO with outdoor triggering, which allows visitors now to explore this unique site as an hands-off experience.
In March 2018, tonwelt created new content for the indoor exhibition at the Visitor Centre with multilingual video sync sound for some of the films, thereby reducing sound spill in the building. High-level tracks on key messages and learning outcomes now inform the visitor about the history and creation of this unique site.
Scotch Whiskey Experience
For whisky enthusiasts – and all converts – there is only one address in Edinburgh: The Scotch Whisky Experience, located at the top of Edinburgh’s famous Royal Mile, right next to door to Edinburgh Castle.
All tours are led in English by an expert guide. But as 80% of visitors are international, there is a chance that not everyone will be fluent enough to follow. To cater for this international audience, tonwelt delivered 100 supraGuide TOUCH for interpretation in 18 languages, plus tours in British Sign Language and American Sign Language. As the group assembles and waits to start the tour, the visitors can use the supraGuide to explore some themes in preparation.
Content is also automatically triggered when the group enters a room and watches one the digital installations, including a barrel ride explaining the process of transforming grain to whisky. At other stops, the guide can remotely activate prerecorded messages, timed to the live presentation in English. This allows the Scotch Whisky Experience to have mixed tours, streamlining the operations of the site immensely.